Terms and Conditions of Service

Site Design Online and First Solutions Terms and Conditions of Service
These Terms and conditions define the contract between Site Design Online and the client.

Definitions
Client – This is the person or company signing Site Design Online’s agreement.
Work / Project / Artwork – This is the material created by Site Design Online for the client.

1.         Project Acceptance
1.1        Before work is carried out by Site Design Online the quote and agreement must be signed and dated by the client. By signing the agreement the client is accepting the terms and conditions laid out in this document by Site Design Online.
1.2        Quotes to clients from Site Design Online are valid for 30 days from the date stated on the quote. After this date a new quote would be required.

2.         Charges and Payment
2.1        Unless stated otherwise in the Client Agreement, once the agreement for Site Design Online to undertake the work described has been signed by the client, 40% of the quote becomes immediately payable to Site Design Online. This 40% is non refundable.
2.2        The balance is payable on completion of the work and must be received by Site Design Online within 21 days of this date. Site Design Online reserve the right to retain/remove work if payment is not received from the client.
2.3        All work undertaken by Site Design Online is the property of Site Design Online until full payment is received from the client.
2.4        Additional client work undertaken by Site Design Online over and above that quoted, requires the client to sign a new agreement as stated in “Project Acceptance” above.
2.5        Site Design Online reserve the right to change prices at anytime.
2.6        All cheques should be made payable to D P Bowie.
2.7        Client cheques which are returned by the bank will require an additional fee of £50 per cheque payable to D P Bowie.

3.         Alterations
3.1        Two sets of minor alterations can be made by the client after completion of the project by Site Design Online. After this, additional alterations will incur extra costs and require a new agreement to be signed by the client, as stated in “Project Acceptance” above.

4.         Copyright
4.1        Site Design Online is not liable for copyright laws related to Text, Images and other Data supplied by the client. The client is responsible for all copyrights on such material and / or trademark permissions. Ownership of such materials will remain with the client or with its rightful copyright/trademark owner.
4.2        The client agrees that Site Design Online are free from harm in any way including any claims resulting from the client not obtaining all the required copyrights and/or any other necessary permissions. 

5.         Turnaround
5.1        Quoted completion date set out in the agreement signed by the client does not take fully into account materials supplied by the client (e.g. text, images, data etc.). Delay in supplying such materials will affect turnaround times. Site Design Online shall not be liable for any delays that occur as a result of client failure to supply materials.

6.         Liability
6.1        The client agrees that Site Design Online have no liability for damages or losses sustained by the client or for loss of earnings or claims made against the client.
6.2        In no event shall Site Design Online’s liability exceed the total value paid to Site Design Online by the client.
6.3        The client will incur full responsibility of the work on completion of the project and is liable for any offensive content displayed to the public (e.g. offensive material posted on a forum).
6.4        It is the client’s responsibility to arrange renewal of their hosting and domain names either through Site Design Online or another company.
6.5        Site Design Online will try to backup all work created for a client, but are not responsible if the work is lost or erased.
6.6        It is the client’s responsibility to check the final proof of work created by Site Design Online for accuracy including spelling and grammar.

7.         Security
7.1        Site Design Online are not responsible or liable for a client receiving any computer virus or spam emails from any source.

8.         Termination of contract
8.1        If this is to happen, either Site Design Online or the client must give 14 days written notice to the other party.
8.2        Any costs incurred by termination of project are the responsibility of the client.

9.         Use of Clients work
9.1        Site Design Online reserves the right to use clients work in their portfolio.
9.2        Site Design Online reserves the right to display a link from a client’s website/webpage/CD ROM/DVD to Site Design Online website.
9.3        Site Design Online reserves the right to place a small credit to themselves on any client’s work, which was created by Site Design Online for the client.

10.        Content
10.1      Any text for a project (e.g. website page content) should be delivered to Site Design Online by the client in MS Word document format or typed in an email (an easy format to copy and paste), not written by hand or printed. Site Design Online reserves the right to charge for any time taken retyping documents for projects.
10.2      Site Design Online reserve the right not to upload a website to the public, if final payment has not been met.